SaveOnLens Reviews
SaveOnLens has an overall rating of 3.6 based on 69 reviews. Customer feedback on SaveOnLens is mixed: SaveOnLens reviewers highlight positive aspects like competitive pricing, wide selection of lenses, user-friendly website, fast shipping, which strongly appeal to budget-conscious consumers, contact lens wearers, online shoppers, individuals seeking convenience. However, SaveOnLens is often criticized for its limited customer service options, occasional shipping delays, product availability issues, unclear return policy.
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How would you rate SaveOnLens?
All SaveOnLens Reviews (69)
miguel_Sloane97
May 31, 2026
"Easy site, no real issues"
I found the lenses fast and checkout was easy. I’m kind of annoyed I wasted time on other sites before this, because this one didn’t give me any real problems.
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JaniceOrtega_23
May 07, 2026
"I ordered contacts and thought the prescription check..."
I ordered contacts and thought the prescription check might slow everything down, but it ended up being easy. It went through faster than I expected and I didn’t have to deal with a bunch of extra back and forth, which I appreciated. I got updates along the way and my lenses shipped not long after. Even if there was a tiny bit of waiting, it wasn’t a big deal at all.
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charles1992
May 03, 2026
"Got Help Fast When I Needed It"
I had a quick question about my order, and they got back to me sooner than I expected. The response was clear and actually sounded like a real person, not some copied-and-pasted reply. They sorted everything out without turning it into a hassle, which I really appreciated. I came away feeling taken care of and relieved.
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WilliamStewart
April 23, 2026
"Felt like a bait and switch for the price"
I went in expecting a lot more based on the price, but it didn’t really feel worth it. It kind of had that bait and switch feeling where it seems like you’re getting something better, then the actual value is just meh
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salvatorehyre5925
April 15, 2026
"The return process itself was super easy..."
The return process itself was super easy, so I thought everything would be smooth. But then the refund took way longer than I expected, and I was checking my account like I was waiting for breaking news or something. It did eventually come through, but wow, the waiting part was a bit much
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david_Simpon85
April 12, 2026
"Really happy with these lenses 😊"
I ordered lenses from saveonlens.com and they’ve been great so far. They feel comfortable, my vision is clear, and I haven’t noticed any scratches or that dry, annoying feeling. The packaging was totally fine too. Overall, I’m happy with the purchase and I’d definitely order again when I need more 🙂
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Debra_mulholland89
April 03, 2026
"Latest tracking was really smooth"
I just used it recently, and the tracking updates were clear the whole way through. Since that last experience went so smoothly, I’m feeling good about it overall.
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marie-Escoto
February 23, 2026
"I ordered my lenses from SaveOnLens..."
I ordered my lenses from SaveOnLens, the boxes looked legit to me. They were sealed, had the usual markings, and I checked the codes too. I didn’t see nothing that looked obviously wrong.
That said, the packaging felt a little different from what I usually get in-store, so I can’t say I’m 100% sure. The lenses worked fine and didn’t give me no issues, but I’d still feel better if there was clearer proof they’re authentic.
That said, the packaging felt a little different from what I usually get in-store, so I can’t say I’m 100% sure. The lenses worked fine and didn’t give me no issues, but I’d still feel better if there was clearer proof they’re authentic.
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tammygroys2725
February 22, 2026
"Had my contacts when no one else did"
Not gonna lie, I was relieved to find my usual contacts here when other sites were completely out. Super easy and exactly what I needed...
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eugene-Olsen
February 16, 2026
"I got my lenses sooner than expected, which..."
I got my lenses sooner than expected, which was nice. Thankfully there weren’t any issues with the order, so I’ll give credit where it’s due.
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Leila.hopper
February 07, 2026
"Got the wrong prescription in one box"
I ordered my usual contacts, but one of the boxes came with the wrong prescription, which was frustrating. Customer service did get it sorted out eventually, but I had to wait longer than expected — not the end of the world, just really annoying.
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DianaMorris
January 26, 2026
"Box showed up beat up"
The lenses seem fine, so that’s good, but the package arrived really smashed and dirty. It felt a bit like my order wasn’t handled with much care, which was disappointing
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hello_roy133
December 06, 2025
"Shipping was a bit too much"
I liked it overall, but the shipping cost was kinda high. Wish it was cheaper cause it add up fast.
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SaveOnLens Q&A
Do you need a current prescription to order lenses?
WalterWard
May 02, 2015
“No. There's many over seas places to buy them without a current rx. Optical Institute is amazing, I've been ordering from them for 3 years.”
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